Contact Us
We’re Here to Help
At Shafaf, we believe that a great shopping experience goes beyond beautiful jewellery. Our customer support team is here to assist you with your orders, product queries, cancellations, exchanges and any other questions you may have.
Whether you need help choosing a product or require assistance with an existing order, please feel free to reach out to us.
Get in Touch
Email: hello@shafaf.co.in
Mobile: +91 90440 48852 & +91 7678470708
WhatsApp: +91 90440 48852
Website: www.shafaf.co.in
For Order-Related Queries
If you are contacting us regarding an existing order, please include your Order ID in your message. This helps our team locate your order and assist you faster.
You can contact us regarding:
- Order status and tracking
- Product-related questions
- Cancellation requests
- Damaged or incorrect products
- Exchange requests
- Refund-related queries
- Delivery-related concerns
- General assistance
Customer Support
We aim to respond to customer queries as quickly as possible during our support hours. Response times may vary during weekends, holidays, sale periods or periods of high order volume.
Thank you for choosing Shafaf. We appreciate your trust and look forward to assisting you.
Shafaf: Jewellery & Accessories, Thoughtfully Curated for You.